CONTACT

Questions or VIP reservations? We are here to help you enjoy Mallorca’s most exclusive nightlife experience.

Club Information

Location

Av. Tucà, 1, 07400 Alcúdia (Mallorca)

Open in Google Maps

Opening time

Every night from 11:30 pm

Summer season: May–October

Priority Contact

We handle queries primarily via Instagram DM.

Chat on Instagram

Contact Form

Frequently Asked Questions

What are the hours of operation?+

We open every night at 11:30 pm during the summer season (May–October).

Arrive before 1:00 am on busy nights to ensure a smooth entry.

Is there a coat check?+

We currently do not have a coat check service. We recommend coming with light clothing and avoiding bringing coats or large bags for your comfort.

Are you handicap accessible?+

Yes, the venue is accessible for people with reduced mobility. Restrooms are not adapted.

Is there a private parking?+

Street parking available nearby.

Taxi/bus stop less than 50 meters away. Taxis available right in front of the club.

Am I allowed to smoke in the venue?+

Smoking is allowed only on the outdoor terrace.

Am I allowed to smoke marijuana in the venue?+

We have a zero‑tolerance policy regarding the use and/or possession of illegal drugs.

Anyone violating this policy will be expelled immediately without refund and permanently denied entry.

What is Banana Club's policy on illegal drugs?+

Zero tolerance.

If our staff witnesses someone asking for, possessing, or consuming illegal drugs, they will be expelled for safety and permanently banned.

What type of music will I dance to?+

Commercial hits, house, electronic, urban and some reggaeton.

On Sundays (DURO) it's mostly reggaeton.

What payment methods do you accept?+
  • Cash and cards accepted at the door and bars.
  • Online purchases are card only.
Can everyone access the main dancefloor?+

Yes. Safety comes first; access may be limited when reaching capacity on busy nights or special dates.

Avoid staying on stairs or narrow areas, they must remain clear at all times.

Do you have a guest list?+

Not exactly. We have many offers during the summer. Ask our staff at the venue for more information.

I lost/left something at the club. How can I recover it?+

If it has been found, it is kept at the entrance. Come after 11:30 pm or write to bananaclub@yell-oh.com with a description and your contact details.

Any expert tips to enjoy to the fullest?+
  • Keep the group located at all times and create a chat to stay connected.
  • Make sure everyone has the hotel room key.
  • Keep a copy of your ID in your email in case it gets lost.
  • Always take care of your belongings. Use the cloakroom to store them safely.
  • Inform our staff of any suspicious activity.
Can I DJ at one of your events?+

Send your press kit and contact details to bananaclub@yell-oh.com. We'll contact you if interested. Thank you!

The photo your photographer took wasn't posted on social media. How can I get it?+

We publish albums in our Gallery. They are usually uploaded 48–72 hours after the event (may take longer during peak times).

Unpublished photos are not sent.

I don’t like a photo taken of me at Banana Club. Can it be deleted from Facebook?+

Yes. Even though you yield your image rights upon entry, we can delete your photo if you don’t like it. Contact us and we’ll remove it.

Videos are different. A sign at the entrance states “Photos or filming may be used for promotional purposes”. We reserve all rights to the audiovisual content we publish. By purchasing your ticket, you accept our image policy.

Which days have the most atmosphere?+

In high season there is great atmosphere every night. Themed parties and weekends attract more people, but the club is lively and fun every day.

Entry / Conditions

What is the minimum age?+

All customers must be over 18 and present a valid original physical document at the entrance.

What is the dress code?+

A neat and clean appearance is required.

Not allowed: flip-flops or beachwear, men's tank tops, sportswear, caps, sunglasses, offensive messages on clothing, ripped or cargo pants.

See all entry conditions

In what cases can entry be denied, even with a web ticket?+

Entry can be denied for violating the dress code, drunkenness, aggressive behavior, lack of respect, or illegal or dangerous objects. Non‑exhaustive list.

See all entry conditions

Can I enter with a backpack or bag?+

Suitcases or large backpacks are not allowed. Small handbags are accepted. All objects are inspected.

What identity document is valid?+

Accepted: ID, driving license or passport, original and in good condition.

Not accepted: paper documents, copies, digital photos or damaged passports.

What objects are not allowed?+

Suitcases, large backpacks, food or drinks, drugs, professional cameras, selfie sticks, toys, inflatables, weapons or sharp objects are not allowed.

All objects are inspected. Management reserves the right of admission.

Once inside, can I go out and re-enter?+

Yes, re-entry is allowed.

Is there a time limit for entry?+

There is no fixed cut-off time, but we recommend arriving before 1:00 am to avoid issues, especially on busy nights.

Do you offer entry by image?+

No. We do not grant free entry based on appearance, group size, nationality or other similar criteria.

FAQs about Tickets

What are the prices?+

Mon–Thu: €15 before 1:00 am, €20 after. Fri–Sat: €20 before 1:00 am, €25 after.

Sunday at door: €15 before 1:00 am, €20 after. All tickets include one drink.

Online pre-sale (Sundays only): €15 before 1:00 am with two drinks included. Mallorca residents: €15 any night with one drink included.

What are the advantages of buying web tickets?+

Web tickets guarantee your entry before capacity is reached and reduce last-minute stress. You can also buy the Fast Pass option online, which allows you to enter earlier — this is not available at the club door. The Fast Pass is exclusive to online purchases.

How do I buy tickets?+

You can buy tickets online through our Events page or at the door on the night of the event. We recommend buying online to guarantee entry.

What is the age restriction?+

You must be 18 years or older to enter Banana Club. Valid identification is required.

Is there parking available?+

Street parking available nearby. Taxi/bus stop less than 50 meters away.

Do you serve food?+

We focus on drinks and cocktails. There are several restaurants nearby if you want to eat before the party.

Should I print my ticket?+

No. We can scan your ticket directly from your mobile phone.

Set the screen brightness to maximum for faster scanning.

Any other important information about tickets and access?+

All tickets purchased on our website are authentic. Do not buy from third parties or unofficial promoters.

To speed up entry, make sure everyone has a valid physical document and follows the dress code.

Can I skip the queue if I bought an advance ticket?+

Web tickets only have priority if you purchase the Fast Pass. You can also reserve a VIP table and skip the queue when you arrive.

Can I transfer my pre-sale ticket to another person?+

Tickets are personal. Name changes may be possible with a small fee on the official platform.

Avoid buying second-hand tickets.

I lost my ticket or can't find it in my email. What should I do?+

Web tickets: check your spam folder. If you can't find it, we can locate your purchase by name and resend it. Contact us via Instagram DM.

Printed or PR tickets: we cannot reissue them and you may have to buy again.

What is the refund policy?+

Tickets are non-refundable. For exceptions, write to oficina@plazarest.es with your ticket.

Is there resident entry?+

Yes. Mallorca residents have a special price: €15 any night with one drink included.

VIP Area / Groups

What advantages does a VIP table have?+

Priority entry, reserved area (depending on zone and group size) and dedicated bottle service. Mixers like cola or tonic are included with the bottles.

The amount paid acts as credit (minimum spend) for the bottle menu.

How do I reserve a VIP table?+

Use the VIP Areas page or the event page to reserve. A deposit is required.

How do I pay for my table on the night of the event?+

Upon arrival (before 1:00 am), the person who made the reservation must show a document that matches the name. The rest is paid with cash, Visa or Mastercard.

What is the check-in process for my VIP area?+

Go with your group to the VIP line at the entrance. All members must arrive together. Arrive before 1:00 am; after that the reservation is not guaranteed and is not refundable.

How do I reserve a private event?+

Use the VIP Areas page or write to bananaclub@yell-oh.com.